PTC Velocity is a Sales Enablement Platform, powered by SAVO Group. The goal of this project was to revamp the web UI and navigation that result in better user experience.
User Research • Prototyping • UI Design • UI Development
Though its purpose is to enable better sales process, PTC Velocity’s bad UI and poor content organization were not tailored to fit the needs of our daily users, the sales reps and partners reps. Â
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We knew the website refresh needed to start from home. The old homepage did not serve much of its purpose. Randomly placed announcement banners and unclear buttons on top made the homepage to look confusing.
With the this project, we wanted to accomplish following goals:
To learn more about our users’ experience with the current site, we conducted user interviews and usability testing. Based on the feedbacks we collected, we were able to identify 3 major user behavior using this platform.
“When I go into Velocity, I care more about information design than pretty looking UI. As long as I can find contents as quickly as possible, the better.”
Many users struggled navigating through pages to find the right content. We needed to find the best way to make their discovery experience easy and seamless.
The design process consisted of card sorting, information architecture, task flows, and creating low-fi/high-fi wireframes.
| # | As a … | I want … | So that … | Acceptance Criteria | |---|--------|----------|-----------|----------------------| | | RPA Developer | a drag‑and‑drop “Decrypt Data” activity | I can decrypt any encrypted file or string in my workflow. | 1. Activity appears in the toolbox under Security → Decrypt . 2. Activity exposes properties: Input (FilePath / String / Stream) , EncryptionAlgorithm , KeyReference , Output (FilePath / String / Stream) , ThrowOnFailure . 3. When executed, the activity returns the decrypted payload and logs a success message. | | US‑02 | Business Analyst | to select which key should be used for a given decryption | I can reuse the same activity for multiple keys without hard‑coding secrets. | 1. KeyReference is a dropdown populated from the Key Vault service. 2. Changing the key does not require a deployment. | | US‑03 | Security Officer | audit every decryption request | I can prove who accessed what data and when. | 1. Every execution writes an immutable audit record (timestamp, user/robot ID, workflow name, key alias, input hash, outcome). 2. Audit logs are stored in a tamper‑evident store (e.g., Azure Log Analytics, Splunk). | | US‑04 | RPA Developer | to have a “dry‑run” mode | I can test my workflow without exposing the decrypted content. | 1. When ThrowOnFailure = false and DryRun = true , the activity validates the key and algorithm, returns a placeholder, and logs “dry‑run successful”. | | US‑05 | IT Operations | to monitor decryption activity in real time | I can detect suspicious usage patterns. | 1. Metrics emitted: DecryptionCount , SuccessRate , AverageLatency . 2. Metrics are visible in the RPA Ops dashboard. | | US‑06 | Compliance Officer | to enforce a whitelist of allowed algorithms (e.g., AES‑256‑GCM) | We stay within approved cryptographic standards. | 1. Platform config file AllowedDecryptionAlgorithms validates the user‑selected algorithm. 2. Selecting a non‑allowed algorithm raises a ConfigurationException before execution. | | US‑07 | RPA Developer | to decrypt large files (> 1 GB) efficiently | The robot does not run out of memory. | 1. The activity streams data (read‑decrypt‑write in chunks) when InputType = File and file size > 500 MB. | | US‑08 | Product Owner | to version the decrypter component | Future updates do not break existing bots. | 1. The activity is shipped as RPA.Decryptor vX.Y.Z NuGet/Package. 2. Backward‑compatible changes follow semantic versioning. |
Apply strict IP whitelisting, MFA for service accounts, and monitor for unusual GetCredential calls (e.g., 500 fetches in 2 seconds). rpa decrypter
: Frequently uses "Encrypt/Decrypt File" activities to safeguard sensitive files during data transfers. 🛡️ Key Security Protocols | # | As a … | I
In business automation, decryption is a security standard for protecting credentials and sensitive data during bot execution. When executed, the activity returns the decrypted payload
Below is a textual representation of the activity UI. (You can translate it into your designer’s XML/JSON schema.)
| Est. reading time: 4 minutes
There is never a perfect design! We had a lot of positive feedbacks from our users with the redesign. Users were satisfied with cleaner UI and improved navigational experience.
However, even the new design could not satisfy our users 100%. As they continued using the tool, they faced with new sets of problems. I learned how important it is to never get fully satisfied with the design decisions and the continue the effort of iteration, which should not be an option but a habitual routine.
