Emma had a problem. Her two-year-old laptop, which she lovingly called “Old Faithful,” had started acting strange. First, the Start menu froze. Then, blue error messages began popping up like uninvited guests. Finally, one rainy Tuesday, the screen went black and refused to show anything except a sad blinking cursor.
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“Leo, I’ve tried everything,” Emma sighed. “It’s completely stuck.” Emma had a problem
She clicked Next .