: Entering the wrong PIN three times will lock the device for security.
If your physical calculator-style device is failing, it is usually due to one of these three reasons: hsbc secure key not working
If your device is physically broken, lost, or has a dead battery: : Entering the wrong PIN three times will
: You cannot replace the battery yourself. You must order a new device by calling HSBC or visiting a branch. Alternatively, you can switch to the Digital Secure Key on your smartphone. hsbc secure key not working
: Call the HSBC Customer Service Hotline for your specific region (e.g., 03456 002 290 in the UK) to have the device deactivated and a new one sent out. 2. Troubleshooting the Digital Secure Key (App)