Lennox Preferred Vendor [upd]

For internal use only. Final metrics and tier thresholds subject to Lennox procurement leadership approval.

: Services purchased through these vendors are eligible for Lennox co-op reimbursement. Premier Dealers may receive up to 100% approval if they meet guidelines. 2. Key Preferred Vendors & Services lennox preferred vendor

| Metric | Target (Year 1) | |--------|----------------| | % of dealer parts spend flowing through Preferred Vendors | 60% | | Average dealer procurement cycle time (search → order) | < 4 minutes | | Vendor on-time delivery rate | ≥ 97% | | Warranty claims attributed to non-Preferred parts | < 5% | | Dealer NPS on “ease of sourcing parts” | +40 points | For internal use only

The is a vetted network of high-quality service providers designed to help Lennox HVAC dealers scale their businesses through marketing, lead generation, and operations tools. Guide to the Lennox Preferred Vendor Program 1. Purpose & Core Benefits Premier Dealers may receive up to 100% approval

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