| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | Shallow monitoring (checking power/network only). | Implement application-layer heartbeat checks. | | Dashboard is blank or "Unknown" | Loss of access to the backup repository or monitoring agents are down. | Ensure the SOR Viewer is hosted off-site or in a highly available zone. | | State toggles between Green/Red rapidly | "Flapping" network connection or unstable load balancer. | Configure dampening settings (require 3 successful checks before marking as Restored). |
Most professional-grade SOR viewers provide a suite of tools tailored for high-precision fiber analysis: sor viewer
This provides the quantitative proof of restoration. | Issue | Likely Cause | Solution |