Look for the field.

Windows is notorious for caching old login info. To force a clean slate:

If you can’t find the password on your computer, you can look it up directly from the source: your router.

We’ve all been there. You need to connect a new laptop to the office Wi-Fi, or you’re trying to map a network drive on a Windows 11 PC—but the system is asking for . You have no idea what username or password it wants.